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Our impact

Every partnership changes lives. Find key facts and real-life stories showing the difference we make, together.

Hazel and her assistance dog Tink, showing the special bond created through their partnership.

Our impact for people with physical disabilities

The world is full of barriers that exclude disabled people from everyday life, but our dogs help break them down and open doors to independence.

Our partnerships bring confidence, companionship and an unwavering bond, reducing reliance on carers and giving people the freedom to live life their own way.

By measuring our impact, we can feel confident that your donations are supporting disabled people to live life to the full.

See where your money goes

Our work in numbers

Thanks to our fantastic community of volunteers, staff, and supporters, we support hundreds of partnerships each year. Here’s a snapshot:

Ampersand lifeline
1,000+
partnerships created across the UK since 1990
Heart lifeline
290+
working partnerships supported today
Pawprint lifeline
50+
puppies in homes with Puppy Training Volunteers

How our assistance dogs make a difference

We use 10 measures to track how our dogs benefit their partners: 

  • Social inclusion
  • Sense of safety
  • Relationships
  • Physical wellbeing
  • Motivation
  • Emotional wellbeing
  • Independence
  • Confidence
  • Companionship
  • Care needs supported

Our impact in numbers

We talk to our community regularly to track progress and understand how we can improve. Here’s what partners told us in recent research:

Pawprint lifeline
89%
feel their dog helps them live life to the full
Heart lifeline
83%
rely less on friends and family, strengthening relationships
Hospital lifeline
73%
need less outside care from NHS or local councils

Life-changing partnerships, real-life success stories

Behind every statistic you’ll find stories as unique as the people and dogs we support.

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