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Who we are

Learn more about our charity’s mission, our plans for the future, and how we work with other assistance dog organisations.

Puppy Training Volunteer crouching beside a Labrador puppy outdoors

We are Canine Partners

We create loving, life-changing human-dog partnerships by training Canine Partners, Canine Companions and Canine Home Assistants for people with physical disabilities. Since 1990, we’ve created and supported more than 1,000 partnerships.

 

Our vision and mission

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Vision

Every disabled person lives their life to the full.

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Mission

To change lives using expertly trained dogs to improve physical, emotional and social wellbeing.

Our values

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Excellence
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Innovation
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Personal Touch
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Passion
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Teamwork
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Respect
Assistance Dogs UK logo

We are accredited members of Assistance Dogs UK (ADUK)

This is a group of charities working to the highest standards of assistance dog training and welfare. We work closely with other Assistance Dogs UK members to share ideas, raise awareness, and campaign for the legal rights of people with assistance dogs.

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We are accredited by Assistance Dogs International (ADI)

This is a worldwide group of not-for-profit organisations committed to improving how we all train, place, and partner with assistance dogs. As members of the Assistance Dogs Europe chapter, we’ve helped to accredit new assistance dog programmes for many years.

Assistance dog wearing a purple Canine Partners jacket walks beside their partner outside a coffee shop

Access for assistance dogs under UK law

Assistance and guide dogs in the UK have important rights under the Equality Act 2010

The law gives disabled people and their assistance dogs the same rights as everyone else to use public services like shops, hotels, taxis, and restaurants.

Businesses can’t just refuse service. They must make reasonable adjustments to welcome customers with assistance dogs, even if they have a ‘no dogs’ policy.

It’s important everyone understands these legal rights to ensure disabled people are treated equally and without discrimination. By raising awareness, we can build understanding and acceptance of the role of working dogs.

Litter of yellow Labrador puppies looking out of a crate

Our plans for the future

We’re focusing on three key areas that shape Canine Partners’ strategy:

  • Delivering the best possible service

With new, multi-skilled trainer teams and community-based services, we can improve how we assess, match, and support our partnerships. This backs up our lifetime commitment to every placement.

  • Transforming how our charity works

We’re updating our brand, website, systems, and reporting. This will increase awareness of Canine Partners and engagement with our charity across the UK.

  • Making sure we’re run well

We’re setting up a strong future by raising more funds each year, balancing budgets, finding different sources of income and using every pound efficiently, with our Trustees ensuring responsible governance (how a charity is run).

Illustration of a dog in bandana

We rely purely on donations, no government funding

Help us achieve our mission.

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